WebOct 30, 2024 · the resource account should have a Phone System Virtual User license or a regular Phone System license. ... So it turns out it was a permissions problem. I have Teams Communication Admin, and Teams Service Admin, but neither of those allowed me to assign the number. My Orgs global admin was able to do it for me; ... WebThis Resource Account record is a duplicate of the Microsoft Teams Resource Account. It determines to which Queue or IVR the call is routed. The Microsoft Teams resource accounts are not automatically synced with Contact Center. When resource accounts are created or changed in Teams, ...
Microsoft Teams Phone Resource Account licenses
WebMicrosoft Teams, the hub for team collaboration in Microsoft 365, integrates the people, content, and tools your team needs to be more engaged and effective. Log in now. WebFeb 3, 2024 · Greetings, Following instructions from - Set up an auto attendant for Microsoft Teams - small business tutorial - Microsoft Teams Microsoft Docs, I've created resource accounts, associated the virtual user license to them, and now trying to assign the service number, but the accounts aren't showing up in the Teams Admin as they should be … commuting matrix翻译
Manage resource accounts for service numbers - Github
WebSep 23, 2024 · Therefore my question is: Is there any way to retrieve callRecords (or any other kind of log) for calls made to our call queue, or more general, to numbers assigned to our Resource Accounts? So far the only information I found seems to suggest that this is a missing feature since 2024. WebDec 2, 2024 · In my research, it seems that you can use the following command to create a resource account online for use with a Call Queue: New-CsOnlineApplicationInstance -UserPrincipalName [email protected] -ApplicationId “11cd3e2e-fccb-42ad-ad00-878b93575e07” -DisplayName "Resource account 1". The parameter “ApplicationId” is the … WebApr 27, 2024 · This is correct. It is now even possible to use the resource account of an AutoAttendant as the "call on behalf of" number. So you can use the Autoattendant for incoming calls and use the Team channel to make calls on behalf of the number connected to the AA. This way you don't need to assign a number to the RA of the CQ. Pretty sweet. commuting map netherlands